Are upgrades free of charge?
All upgrades are free.
For our SaaS hosting and enterprise clients, all upgrades are performed by our team. Frequency varies but the majority of upgrades occur during off-peak hours. If you are self-hosting and do not have a monthly support plan, you would manage this yourself unless.
Downtime is usually just a few minutes at most and will be scheduled at off-peak hours whenever possible. We will contact you in advance if longer downtime is required.